Seers uses the following third parties to provide the service. Each processor receives only the minimum data needed for the stated purpose. Adding or replacing a processor triggers a customer-facing notice as set out in the DPA.
| Vendor | Purpose | Data categories | Region | Privacy |
|---|---|---|---|---|
| Amazon Web Services (AWS) | Object storage for uploaded files (S3); database hosting via managed Postgres. | Uploaded attachments (payslip PDFs, employee photos), all tenant database content. | ap-south-1 (Mumbai, India) | link |
| Razorpay Software Pvt. Ltd. | Payment processing for subscriptions and recurring billing. | Billing email, organisation name, payment metadata. | India | link |
| Transactional email provider | Sending transactional emails (invites, password resets, notifications) via SMTP. | Recipient email, subject, message body. | Provider-dependent (current provider configured per tenant) | On request |
| Browser push services | Delivering web push notifications via the VAPID standard. | Push endpoint URL, notification payload. | Google (FCM), Apple (APNs), Mozilla (autopush) | On request |
Updates & notifications
Subscribe to sub-processor changes by emailing legal@seers.co.in - we'll add your address to the announcement list and notify you at least 30 days before activating a new processor.